Privacy Policy

 

Last updated: July 31, 2025

This Privacy Policy for ATE (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), such as when you:

  • Visit our website at https://useate.com or any website of ours that links to this privacy policy.

  • Use our SaaS platform and its related services.

  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@useate.com.

 

SUMMARY OF KEY POINTS

 

This summary provides key points from our privacy policy, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

 

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

     

  • Do we process any sensitive personal information? We do not process sensitive personal information.

  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

  • In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties, such as service providers.

  • How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

  • How do I exercise my rights? The easiest way to exercise your rights is by filling out our data subject access request form or by contacting us.

 

TABLE OF CONTENTS

 

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE PROCESS YOUR INFORMATION?

  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

  5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

  6. HOW LONG DO WE KEEP YOUR INFORMATION?

     

  7. HOW DO WE KEEP YOUR INFORMATION SAFE?

     

  8. DO WE COLLECT INFORMATION FROM MINORS?

     

  9. WHAT ARE YOUR PRIVACY RIGHTS?

     

  10. CONTROLS FOR DO-NOT-TRACK FEATURES

     

  11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

     

  12. DO WE MAKE UPDATES TO THIS NOTICE?

     

  13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

     

  14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

     

 

1. WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Contact and Profile Information: We collect your name and email address.

  • Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.

  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor Stripe. You may find their privacy policy link(s) here: https://stripe.com/privacy.

  • Customer Data: We collect and store the data you upload to or create in our Services. This data is processed on your behalf and we do not use it for any purpose other than providing the Services to you.

  • Usage Data: We collect data about your interactions with our Services, such as the features you use, the pages you visit, and the time and date of your visits.

 

2. HOW DO WE PROCESS YOUR INFORMATION?

 

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and the logon process.

  • To provide and maintain our Services.

  • To improve our Services.

  • To send you marketing and promotional communications.

  • To send administrative information to you.

  • To respond to your inquiries and offer support.

  • For security and fraud prevention.

  • To comply with legal and regulatory requirements.

 

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 

We may share your information with the following categories of third parties:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

 

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

 

Our Services offer you the ability to register and log in using your Google account details. Where you choose to do this, we will receive certain profile information about you from Google, such as your name, email address, and profile picture. We will use the information we receive only for the purposes that are described in this privacy policy. Please note that we do not control, and are not responsible for, other uses of your personal information by Google. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.

 

6. HOW LONG DO WE KEEP YOUR INFORMATION?

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

 

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

 

8. DO WE COLLECT INFORMATION FROM MINORS?

 

We do not knowingly solicit data from or market to children under 18 years of age.

 

9. WHAT ARE YOUR PRIVACY RIGHTS?

 

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

 

10. CONTROLS FOR DO-NOT-TRACK FEATURES

 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online Browse activities monitored and collected.

 

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

 

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

 

12. DO WE MAKE UPDATES TO THIS NOTICE?

 

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date.

 

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

If you have questions or comments about this notice, you may email us at hello@useate.com.

 

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by emailing us at hello@useate.com.